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Transform Your Workplace

The Transform Your Workplace Podcast covers everything you need to build a great workplace. Industry experts, thought-leaders, HR experts and entrepreneurs join us to discuss big ideas that can transform your organization. Each week we cover a new topic, ranging from HR, communication and culture to business growth, leadership and workplace trends.Access more episodes, subscribe, and learn more. 

Apr 3, 2018

Complaints are an unfortunate but inevitable part of working in human resources. But not all employers know how to handle complaints and investigations into those complaints, and unprofessional or callous complaint processes can sour any workplace.

In this episode, Alishia Young, Xenium’s Director of HR Services, joins Brandon Laws to discuss employee complaints and the steps every HR professional should take to address them. We’ll cover common grievances, what you should and shouldn’t document, and how to know when it’s time to ask a third party to step in.


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